Let's start with an honest conversation
Discovery calls are 45 minutes, completely free, and low-pressure. We'll ask the right questions, listen carefully, and tell you honestly whether and how we can help — even if the answer is "not right now."
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Share what you can — every message is reviewed personally and you'll hear back within 1 business day.
Direct contact
hello@columnsnpillars.co.uk
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What happens next
Your message is reviewed personally — no assistant filter, no auto-response.
Direct response within 1 business day — a direct answer or a proposed call time.
Discovery call. 45 minutes, no pitch, no obligation. We listen first.
Scoping proposal — within 3 business days, fixed scope, engagement-based pricing.
Our commitment
We'll tell you honestly if we're not the right fit
No high-pressure sales approach — ever
Discovery calls are valuable regardless of outcome
NDA available before any sensitive discussion
Common questions
Is the discovery call really free?
Yes — genuinely. No invoice, no expectation of commitment. The purpose is to understand your situation and see whether there's a genuine fit. If there isn't, we'll say so.
What if I don't know exactly what I need?
"I'm not sure what we need" is one of the most common starting points. Come with a problem or a concern, not a fully-formed brief. That's what the discovery call is for.
Do you work with early-stage companies?
Occasionally, if the fit is right. We work with organisations at various stages — from scale-ups navigating rapid growth to established businesses managing complex transformation. If you have a genuine architecture challenge, it's worth a conversation.
How quickly can you start?
Typically 2–4 weeks from agreement. We don't overcommit and we don't take on work we can't deliver to the standard we hold ourselves to.